Colby's Infinite Disc Changer

Something not working, an idea, or just want to say hi? Email disc-changer@colbyr.com. Disc Changer is made by one person, so replies are personal. They may take a day or two.

To get a fix faster, include:

• Your iPhone or iPad model and iOS version.
• The app version, shown in the app's Settings.
• What you expected to happen, and what happened instead.
• Whether you're at home on Wi-Fi or away from home.

Common questions

The app can't find my server. Disc Changer needs Local Network access to reach a server on your home network. Turn it on in iOS Settings → Privacy & Security → Local Network → Colby's Infinite Disc Changer. Also make sure your Plex Media Server is running and signed in to the same Plex account.

It works at home but not away from home. Plex requires Plex Pass, or a Remote Watch Pass, to stream from your server when you're not on your home network. Your server also needs Remote Access turned on in its Plex settings. This is a Plex requirement that applies to every third-party Plex app.

Some tracks won't play. Let me know the file format, such as FLAC, ALAC, or MP3, and the bitrate. That's usually enough to track down the problem.

Is this a subscription? No. Disc Changer is a paid app. You buy it once on the App Store, and there are no in-app purchases.

I got a new phone. Do I have to buy it again? No. Your purchase is tied to your Apple Account. Sign in with that account, open the App Store, tap your profile picture, then Purchased, and download Disc Changer again for free.

How do I get a refund? Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

Is this made by Plex? No. Colby's Infinite Disc Changer is an independent app and isn't affiliated with Plex, Inc.

Privacy

Disc Changer doesn't collect any of your data. Read the privacy policy for details.